It always surprises me why organisations who are supposedly offering a service to the customer will NOT sort things out which are clearly an inconvenience or a problem.
Recently. I went to a garage to the toilet and couldn't find the light. I hunted and hunted on the wall. Eventually, I went out to the counter and found a member of staff. I couldn't 'go' in the pitch dark and don't carry a torch for such problems in my handbag.
"Terribly sorry" I say sheepishly. " I can't find the light for the toilet"
" I will show you where it is" says the member of staff. She comes with me, points up to the ceiling where there is a small piece of string. " It's up there. No-one ever sees it, and we get disturbed about it a hundred times a day".
Bizarre. How about making the string longer? How about calling an electrician? How about putting a huge sign on the door such as:
FOR SOME BIZARRE REASON OUR LIGHT SWITCHES ON USING A TINY PIECE OF STRING HANGING FROM THE CEILING. PLEASE LOOK UP.
IF YOU ARE LESS THAN FIVE FOOT FIVE OR HAVE TROUBLE STANDING ON TIPTOES PLEASE SEE THE ASSISTANT
How about just sorting it out!
7 comments:
Ha! That is funny, Jo. Yes, they should have a longer string with a sign on it "pull this to put on the light," or something. I haven't seen a string like that in ages. Kind of strange to have it in a public restroom.
Have a great day!
Renie
So did you tell them that? You should write a "letter of complaint" or better still, tell 'em it's a law suit waiting to happen. That should get them moving. Or not.
now that mean they would have to use common sense to fix the problem now wouldn't it?
Yes that is a Catholic High School in my photo today, there is a road and a ravine between us and the school. We have a Catholic board and a regular school board over here.
Gill
Great site you have here :o)
Thanks for visitng my site
I tried the HRT and it made me battier(is this a word?)lol
I was put on HRT after a hysterectomy last year ( non negotiable HRT) and it has definitely made me battier. If I don't write it down it doesn't get done!! I used to remember names or faces, but not both. Now I remember neither.
none of 'em getting the employee of the month in that garage then?
no awards on their shelves for 'using your initiative and increasing our customer service and satisfaction.'
what?
it makes you wonder eh?
and
i thought HRT was supposed to make us better not battier?
i don't need drugs for THAT!
:-))
Worse still...the garages with no loos (could give you a good example in Carlisle)....but yes, my husband would agree with you. He HATES stuff which incommodates us all...he's even put a little handle at our 2 year old's height by the front door.
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